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How it works

A week on Ardlo, if you’re a plumber

The problem isn’t that you can’t do the work — it’s that you can’t answer the phone with your head under a boiler, and by the time you reply, someone else has quoted. Here’s how Ardlo closes that gap, hour by hour.

  1. Sunday evening, the kitchen table

    Set up once — Ardlo builds your website

    You answer a handful of questions: what you do (boiler repairs, bathroom installs, landlord certificates), where you work, when you're available, how customers should reach you.

    Ardlo turns that into a fast, professional website on your own address — services, service area, opening hours and a proper enquiry form. It loads instantly on a customer's phone and looks like the business you actually run, not a template you gave up on.

    You review the draft and hit publish. Nothing goes live without your say-so — that rule holds for everything Ardlo does.

  2. Tuesday, 9:40am, head under a boiler

    An enquiry comes in — the reply is already written

    Sarah in LS8 fills in your website form: boiler losing pressure, damp patch, can anyone come this week?

    Ardlo captures the enquiry, creates her customer record, summarises what she needs and drafts a reply in your tone — acknowledging the problem, suggesting a visit, asking the one question you'd ask.

    At 10:15 you surface for a brew, read the summary, tap Approve. Sarah gets a professional reply within the hour — while the other two plumbers she messaged are still on the tools. That's usually the whole game.

  3. Tuesday, 7:30pm, after dinner

    The quote goes out the same evening

    You visited at 4pm, took photos, made a note. Now you build the quote on your phone: line items with the prices you charged last time, materials remembered, VAT handled automatically.

    Under three minutes later Sarah has a smart quote link — a clean page on her phone with the work described properly, the price broken down, and an accept button. No Word document, no PDF attachment, no embarrassment.

    Ardlo tells you when she's viewed it.

  4. Friday — the part you always used to skip

    The follow-up chases itself

    Three days on and the quote's gone quiet. Chasing feels pushy, so it never used to happen — and the job went to whoever asked twice.

    Ardlo surfaces the stale quote on your Today screen with a polite nudge already drafted: friendly, short, professional. You read it, tap send. That's the follow-up done.

    Sarah accepts from her phone. The quote becomes a job on your board: scheduled, in progress, done.

  5. The following week — job done

    The review asks for itself, then wins the next job

    You mark the job complete. Ardlo drafts a testimonial request — you approve it, Sarah gets a simple link, and her five-star review comes back.

    You approve the review and it publishes straight to your website, where the next Sarah is deciding who to trust with her boiler.

    That's the loop: website → enquiry → fast reply → quote → follow-up → job → review → better website. Ardlo runs it; you approve it.

You stay in control, always

  • • Every customer-facing message — replies, quotes, chases, review requests — needs your approval before it’s sent.
  • • Nothing publishes to your website without your say-so.
  • • Notes, photos and job updates you capture on site work offline and sync when you’re back in signal.
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